Statistics > user statistics The dashboard provides an array of reporting metrics based on the user’s behaviour. You can generate scheduled or ad-hoc reports all of which are exportable into...
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Users > Manage users > search user > edit> profile> groups Within the dashboard, user or customer can be assigned to specific groups. This is particularly useful in situations of...
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Users > Manage users > search user > edit> profile> alert history Portal Administrators have the ability to view any historic alert information for a specific user. This will show...
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Users > Manage users > search user > edit> profile> emergency contacts The emergency contact is an important part of user escalation process. As, it gives the user extra peace...
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Users > Manage users > search user > edit> profile Within the user profile section, it gives portal administrators the ability to view the user record, providing full sight to...
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Users > Manage users > search user > edit Upon request, if an user details need to be edited this can be done by: Searching for user - entering name...
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Users > Manage users > navigate to ‘ export to CSV file’ Within this section you can extract user reports based on the below creteria’s, which can be filtered between...
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Users > Manage user > click status field box You can also search by the ‘user status’ which will help identify all information on the user activity status: All Registered...
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Users > Manage users> Search user To search for individual both registered/non registered on the dashboard can be easily located. Step 1 - Enter name or email address in search...
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Users > Manage users This section provides information on all users who are: Registered: Those that have been added to download and complete registration of App Unregistered: Those that have...
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