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Popular Articles

January 27, 2021 in Statistics

Response Statistics

Statistics > Response measurements The response measurement section covers information, including the following:  Average time to assign an alert Average time for a controller to close an alert Breakdown of…
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January 27, 2021 in Geo Fencing

Geofencing – Creating permanent zones

Users > Permanent zones Our Geo fencing Zone functionality,  is a powerful tool that enables  you to identify and mark unsafe areas. Users who enter or exit a marked Geo…
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January 27, 2021 in Statistics

Reports Map View – Heat Map functionality

Statistics> Reports > map view> heat maps Within the report category it  helps  make sense of the  incident data  identified from the reports submitted by the users . For example, …
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January 27, 2021 in Alerts

Searching for old alerts

Via the dashboard, you can search for any prehistoric  alerts which would have been closed.   To do this, select ‘Alert’’ within the main header > View current > Closed…
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Recent Articles

July 13, 2021 in Platform settings

App Features: Ghost Mode

Features>Ghost Mode The Ghost Mode feature allows users to disable their location whilst being logged in. It provides privacy of the user's location while retaining the protection of accurate, on…
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January 27, 2021 in Platform settings, Staff management

Staff Settings

Platform settings> staff settings Staff settings are based on the hierarchy permission levels for - Admin, Supervisors and Controllers. For each staff level, permission can be granted which determines what…
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January 27, 2021 in Platform settings

App Features

Platform settings>App features This can be customised based on your specific user requirements. Each of the features listed below can be switched on/or off at any given time by selecting…
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January 27, 2021 in Platform settings

Report Icons

Platform settings> App > Report icons In this section, the  Incident report icon name can  be changed, renamed or deleted. All changes made on the dashboard are displayed in the…
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