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Popular Articles

January 27, 2021 in Onboarding, User management

Onboarding Multiple users

User > Onboarding > multiple users For multiple users uploads, we provide a spreadsheet template  in .csv format to help you add multiple users at once, you can download this…
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January 27, 2021 in User management

Editing users

Users > Manage users > search user > edit Upon request, if an user details need to be edited this can be done by: Searching for user - entering name…
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January 27, 2021 in Alerts

How to deal with an alert

When an alert is raised, this will be displaying on the alerts overview page section. It’s the responsibility of the administrator or controller to assign themselves to an alert by…
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January 27, 2021 in Notifications

Creating Mass Notifications

Our mass notifications feature is  one of the most powerful features inside the dashboard. Administrators can send unlimited notifications and communicate to all App users  via email and  push notifications.…
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Recent Articles

July 13, 2021 in Platform settings

App Features: Ghost Mode

Features>Ghost Mode The Ghost Mode feature allows users to disable their location whilst being logged in. It provides privacy of the user's location while retaining the protection of accurate, on…
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January 27, 2021 in Platform settings, Staff management

Staff Settings

Platform settings> staff settings Staff settings are based on the hierarchy permission levels for - Admin, Supervisors and Controllers. For each staff level, permission can be granted which determines what…
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January 27, 2021 in Platform settings

App Features

Platform settings>App features This can be customised based on your specific user requirements. Each of the features listed below can be switched on/or off at any given time by selecting…
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January 27, 2021 in Platform settings

Report Icons

Platform settings> App > Report icons In this section, the  Incident report icon name can  be changed, renamed or deleted. All changes made on the dashboard are displayed in the…
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