In certain situations, an operator may need to create an alert directly from inside the dashboard to notify that a user is in danger. Once the ‘create alert’ tab is...
Read More
The alerts page provides an overview of the active users and the types of alerts they have raised. It gives you the ability to view users that are currently logged...
Read More
The notification bell icon on top left-hand header gives you quick and easy visibility to your users activity. You can see when an App user creates a journey , sets...
Read More
All alerts raised by the App users are immediately sent to the dashboard and displayed on the overview map as a red triangle icon. Once clicked “ view” on the...
Read More
As a portal administrator, you can view and manage insights including response handling and user escalation procedures. When you login, the first thing you will be presented with is the...
Read More