Features>Ghost Mode The Ghost Mode feature allows users to disable their location whilst being logged in. It provides privacy of the user's location while retaining the protection of accurate, on...
Read More
Platform settings> staff settings Staff settings are based on the hierarchy permission levels for - Admin, Supervisors and Controllers. For each staff level, permission can be granted which determines what...
Read More
Platform settings>App features This can be customised based on your specific user requirements. Each of the features listed below can be switched on/or off at any given time by selecting...
Read More
Platform settings> App > Report icons In this section, the Incident report icon name can be changed, renamed or deleted. All changes made on the dashboard are displayed in the...
Read More
Platform settings > App settings As a Portal administrator you can customise the App from the dashboard, which is visible from the moment a user logs into the App. Here...
Read More
General Allows the administrators to add a specific time zone and location address, which will be displayed on the overview map. This is done by manually entering the location address...
Read More
Within the dashboard settings, administrators have the ability to set specific access controls. On the top right-hand tab of the dashboard, once selected the administrator email address. You would be...
Read More
Statistics> Reports > map view> heat maps Within the report category it helps make sense of the incident data identified from the reports submitted by the users . For example, ...
Read More
Statistics > Response measurements The response measurement section covers information, including the following: Average time to assign an alert Average time for a controller to close an alert Breakdown of...
Read More